Netsuite Review

Star Excellent
Our score: 9.4
User satisfaction: 97%


  • Solid customer relationship management features.
  • Custom process workflows.
  • Easily navigable, hierarchical dashboards.


  • Difficult to configuring system for specific roles.
  • Broad but complex feature set.


  • Ease of Use 9.1/10
  • Support 9.5/10
  • Pricing 9.1/10
  • Features 9.9/10

If your needs go beyond just financial accounting (say you need a whole-company management software solution), then Oracle NetSuite OneWorld is a great place to start. Just keep in mind that, as with any complex comprehensive software/management app, it’s going to take patience, additional expertise (most likely from a third-party partner, which means money beyond the base pricing), and some significant time—not just to get it correctly configured and rolled out but also to get your employees trained and using it as the basis for most of their day-to-day tasks.

What is NetSuite ERP?

NetSuite ERP is a complete, scalable cloud ERP solution targeted at high-growing, mid-sized businesses and large enterprises. It automates front- and back-office processes including: financial management, revenue management, fixed assets, order management, billing, and inventory management. In such way, it provides the entire organization from the top management to the key clerical staff a customizable view of key performance indicators and reports for their role.

What makes NetSuite ERP a leader in its industry is the smartly executed combination between financial management operations and built-in business intelligence, thanks to which companies make data-driven and well-informed decisions. The platform also excels in accelerating order-to-cash processes with a robust and well-connected order management suite, where each sales and fulfillment operation is tied to pricing. NetSuite will also surprise you with best-in-class production management features and leverage full visibility into your production workflows, so that you can place products on the market efficiently and in time.

Warehouse administration is another distinctive advantage, as you can manage your inventory end-to-end, and have fulfillment data updated on a regular basis. The best part of the process is that NetSuite ERP manages all your inbound/outbound logistics while reducing the total cost of ownership. In the meantime, it will also make your procure-to-pay processes more accurate, and make sure you’ve optimized the value of your human capital with integrated HCM features.

The same as other NetSuite products, the compact ERP suite comes with a very flexible pricing scheme, where each user gets a package tailored to his exact needs. It will support your growth efforts on a price you can afford, and work seamlessly with all other products in your productivity suite to minimize your software investments. Before you make a decision, you can also subscribe for a free product tour and examine first-hand what this product can do for you.

NetSuite ERP is a developer hosted, cloud-based ERP platform that is offered as a software-as-a-service (SaaS). In fact, it is touted as “the world’s most deployed cloud ERP solution” as it is utilized by more than 24,000 customers worldwide.

NetSuite provides ERP management functionality to support the needs of finance, HR, sales, operations, and service departments. This application offers a host of benefits including enhanced employee productivity via cross-departmental system integration and software automation. It presents real-time data visibility which helps in smarter decision making.

With NetSuite ERP, you can reduce technology support expenses by outsourcing application hosting and eliminating the costs of investing in dedicated server hardware. Plus, you can deploy self-service B2B business portals to enable effortless supplier and customer collaboration, thereby improving business partner relationships. Finally, the software offers a suite of application development and configuration tools that give you the flexibility to support growing, business-specific requirements.

Overview of Netsuite Features

  • Case Management
  • Campaign Management
  • Opportunity Management
  • Lead Management
  • Knowledge Management
  • Partner Relationship Management
  • Customer Service Management
  • Sales Forecasting
  • Time Tracking
  • Email Marketing
  • Incentive Compensation
  • Real-Time Dashboards
  • Reporting and Analytics
  • Time Tracking
  • Customer Portal
  • Customizable Mobile App
  • Sales Force Automation
  • Web to Lead Forms
  • Marketing Automation

Overview of Netsuite Benefits

Billed the world’s no. 1 Financial Management solution

NetSuite accounting software is used by thousands of companies for their accounting needs, such as: financial close; strong expense management; streamlined and auditable revenue management; and complete real-time visibility of critical information related to the company’s financial performance. At the same time, NetSuite accounting software integrates seamlessly with other NetSuite software like order management, inventory, CRM, and e-commerce functions.

Complete visibility of your supply chain

Get a complete set of inventory management, manufacturing, and purchasing features for a more efficient supply chain that delivers an end-to-end, procure-to-pay process. Likewise, get an insightful, real-time look at key supplier, inventory and procurement indicators. Other notable features of this module include: self-service capabilities for partners; and improved collaboration between vendors and customer throughout the supply network.

Fast track quote-to-quote process

Manual data input not only slows your operations down; it also increases the chances of mistakes in computations. By using NetSuite ERP’s order and billing management module, you can easily bring your sales, finance, and fulfillment operations together for a more efficient workflow. In turn, you can improve quote accuracy, reduce billing mistakes, and reinforce revenue recognition. Moreover, you can accelerate the order-to-cash process by automating your approval, invoicing, and payment management responsibilities.

Streamline fulfillment flow and keep customers happy

Customer, order, invoice, and shipping information are centralized to help reduce fulfillment errors and avoid costs of reconciling shipping information. This module integrates with top shipping carriers (ex. FedEx and UPS) to help you manage your shipping needs, such as updated shipping rates and order processing costs, within NetSuite.

Accurate revenue recognition management

Comply with accounting standards and generate timely financial reports with this module. NetSuite’s revenue recognition management allows you to calculate and create accurate financial statements for both product and service sales transactions occurring either on a single point in time or across various milestones.

Financial planning helps you achieve goals

This module helps you keep tab of the company vision, while providing flexibility that addresses the changing business landscape to ensure your company stays profitable. Some of the capabilities include: “what-if” financial modeling features to aid in budgeting and forecasting; evaluation of various financial scenarios to set annual targets more accurately; and analysis of gap between actual and projected results to manage expectations.

NetSuite has a robust financial planning foundation. It offers unlimited database capabilities which allow you to easily perform advanced project accounting. You can go beyond spreadsheets and execute custom, system-wide queries based on any type of criteria. Custom reports and customizable templates give you real-time access to all the data in the system. This enables you to generate unlimited what-if scenarios underscoring NetSuite ERP’s prowess as a robust financial planning solution.

Optimize your employees’ capabilities

NetSuite Human Capital Management allows you to maximize your key people’s productivity, while keeping down the cost of managing them. Likewise, the module adapts to your organization’s growth by offering cost-effective, flexible solutions to scale up a growing, diverse, or dispersed workforce.

Get the most out of your recurring revenue streams

This module integrates your front- and back-office workflow for a subscription-based revenue model. It allows you a complete, up-to-date view of customer information and interactions, which will help you retain customers better and ensure continuous business growth.

Make more informed and entirely data-driven decisions

NetSuite ERP also comes with built-in business intelligence features, and associates those to your financial and production management data for maximum accuracy. You can use it to turn numerical data into high-quality visual analytics, and monitor the health of your business at any point of time. You can pull off a variety of reports and actionable insights, and create custom data summaries.

Grows side-by-side with your business

What makes NetSuite ERP one of the most desired systems of its kind is scalability, having in mind that it was developed to support your growth, and that its functionality is fully configurable and expandable upon need. You can add and customize functions with ease, up until you leverage an end-to-end business management system that eliminates all need to invest in third-party solutions.

Won’t be painful to afford

NetSuite ERP is a quote-priced system, which means that each client gets a price tailored exactly to their needs. For more details, contact the sales team. A free product tour is also available, so that you can examine the features before making a purchase.

Excellent dashboards

NetSuite’s top notch dashboards are an indicator of its thoroughness and flexibility. It provides numerous customizable screen layouts that can be configured for particular company roles. Employees can personalize their dashboards if permitted by the administrator.

The real-time dashboards help you analyze and report the system data, and track Key Performance Indicators (KPIs) such as your account balances and the number of outstanding bills or invoices. In short, they enable a company to evaluate performance versus their organizational goals. The dashboards also assist in dealing with routine details by providing reminders of deadlines, calls, meetings etc.

Top notch ERP functionality

NetSuite’s ERP functionality begins with simple financial management tasks but it accommodates more such jobs compared to its competitors. The basic configuration presents detailed transaction forms and record formats that accounting staff can utilize for their tasks.

The advantage is you can pay bills, create invoices, and submit purchase orders. On top of that, you can provide timely and accurate product delivery to your customers as you will be aware of the number of stocked widgets and thus can streamline the shipping procedure. You can also track expenses and time, manage documents, generate reports, and maintain precise records of your engagements with contacts. For payroll, you need to register with an integrated partner.

Perform advanced tasks

NetSuite ERP goes far beyond basic bookkeeping. On top of multi-currency capability, it can comply with numerous international accounting standards. Plus, it can manage your entire fixed asset lifecycle. It not only helps you track income and expenses, but also facilitates advanced revenue recognition management. With this software, you can go beyond merely tracking inventory as it effortlessly handles the whole supply chain. Finally, you can automate routine, rules-based workflows, where possible, to enhance efficiency and productivity.

Technical details

Deployment Devices Support
Cloud Hosted Android
Live Support
Customer Types Pricing Model
Small Business
Medium Business
Large Enterprises
Monthly payment
Language Support

Netsuite Pricing Overview

Free Trial Quote-based Plan
× Contact vendor

NetSuite ERP is available on by quote basis. Please contact the vendor directly to get a customized quote for your company. NetSuite ERP’s enterprise pricing is based on modules, number of users per month, and add-ons.

Beginning at $999 per month along with $99 per user per month, OneWorld was designed and written exclusively for the cloud. This makes it the exception among its competition, which is a choice that has paid off for Oracle NetSuite, earning it our Editors’ Choice designation in the ERP category.

Oracle NetSuite OneWorld is written for the cloud, focusing on ease of use and modularity. It is a solid financials platform that can be easily expanded to meet other business needs simply by buying additional functionality through the cloud.

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  • Ease of Use 9.1/10
  • Support 9.5/10
  • Pricing 9.1/10
  • Features 9.9/10